Question 1

When will my order be shipped?

Accepted Answer

Our standard processing time for orders is between 1 to 2 business days. Our standard shipping time within the continental U.S. is an additional 5-7 business days. You will receive a shipping confirmation by the 5th business day. All orders will be sent an order confirmation email and then a shipping confirmation email with your tracking number. Please note that your estimated delivery time is calculated from the day your order is shipped, not when the order is placed.

Question 2

Can you ship internationally?

Accepted Answer

Yes, we do! For international shipping rates, please email us at [support@bellebreehair.com](mailto:support@bellebreehair.com).

Question 3

Can I use a different shipping address for my order?

Accepted Answer

No, for your protection, we only ship to the card's billing address at the time of purchase.

Question 4

How much is shipping and do packages require a signature?

Accepted Answer

The cost of shipping is $11, and all packages require a signature.

Question 5

What should I do if I get an AVS error during checkout?

Accepted Answer

An AVS error means your billing information doesn't match what's on file with your card company. Make sure your billing address and zip code match the details your card company has.

Question 6

Can I return my order?

Accepted Answer

Once your order has shipped, we don't accept returns. However, you might be eligible for an exchange or store credit (fees may apply).

Question 7

How can I contact the company about my order?

Accepted Answer

Email us directly at support@bellebreehair.com

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